Administrative Services

  • All resident correspondence.
  • Attendance at board meetings as required
  • Maintaining government required documentation.
  • Recruitment and hiring of staff
  • Insurance management, including policy review, negotiation and procurement, premium payment and claims management.
  • Inventory maintenance
  • Implement a purchase order procedure and spending limit with on-site staff
  • Enter into contracts for essential services to the property, such as snow removal, extermination, utilities, etc.
  • Report any violations found by government agencies to the owners;
  • Maintain a comprehensive system of records, books and accounts;
  • Collection Letters
  • Initiation of the Lien Process

Accounting Services

  • Maintaining accurate monthly financial records– variance reporting, profit & loss statements, detail expense reports, etc.
  • Collection of fees
  • Billing of monthly rental fees, or monthly maintenance fees
  • Monthly financial statements
  • Bank reconciliation
  • Budgeting – creation, monitoring, and forecasting 
  • Statements to past due residents - collection letters
  • Periodic review of reserve study
  • Preparation of materials necessary for annual audit
  • Timely invoice processing for outside vendors

Customer Service

  • Field calls and inquires from tenants
  • Telephones are answered 24 hours a day / 365 day a year
  • Dispatching appropriate service vendor for call, when required
  • Property inspection to ensure compliance with documents
  • Warning letters to resolve infractions
  • Periodic reports to Board of all calls and letters
  • Owner relations, including service request management and complaint service management.

Legal Services

  • Prepare & review all legal documents – leases, riders, sublease contracts, contracts, etc.
  • Handle all Landlord Tenant Cases such as nonpayment cases, holdover cases, etc.
  • Eviction
  • Open legal claims such as mechanical liens, Lis Pendens and HPD litigation
  • Small Claims Cases
  • Personal Injury Cases
  • Lead Paint Cases

Leasing Services

  • Marketing – advertising vacancies to reduce unit turnover time
  • Screening of potential tenants.
  • Increasing occupancy by decreasing unit down time 
  • All notes, rent roll, and tenant contact information is tracked 
  • Drafting new leases & lease renewal; Lease renewals are sent out for stabilized and non-stabilized leases at least 90 days in advance of expiration.
  • Commercial lease – screening potential tenants, drafting new leases, monitoring lease escalations 

Maintenance Services

  • Telephones are answered 24 hours a day / 365 day a year for maintenance emergencies. 
  • As required by law, all buildings over 9 units need to employ a full time Super. Our company hires, supervises, and trains building Supers for the locations that we manage.
  • We provide a wide range of services including: boiler maintenance, elevator repair, licensed 24-hour plumbers, licensed electricians, and expert locksmiths.
  • It is important that preventative steps are taken to make sure that buildings are properly maintained, and that all maintenance is documented. Boilers need to be serviced before the start of heating season. Roofs need to be inspected, repaired, and coated as needed. Leaking plumbing and corroded pipes need to be repaired before they fail and cause costly damage.
  • Coordinate all required inspections, elevator, boiler, sprinkler, etc. 
  • All buildings need weekly documented inspections. This includes inspecting all common area spaces, boiler rooms, basements, and roofs. Problems found during these inspections are reported and addressed immediately.
  • We have a full team dedicated to apartment repairs and apartment turnovers.
  • We make sure that the buildings we manage are secure and that restricted areas remain off-limits to unauthorized persons.
  • We work closely with government organization for violation removals. the most frequently asked questions, so everybody benefits.

Customized Solutions

It is our experience that the services of a professional property management team dramatically improve the operating efficiency of commercial and residential buildings.

It is profoundly important in the current challenging real estate environment that an effective property manager has the kind of broad experience offered by our high-quality team of distinguished professionals who are proven real estate leaders with extensive "in the trenches" operating background across many different asset classes.

We will analyze all aspects of the property including current service contracts & structures and take part in all day-to-day operations of the property. Every property has a story and we understand that your property may need special attention in some areas. We will provide the service you can expect from a professional management company, with solutions tailor made to offer you the most innovative ways to best serve your property.

If you are not interested in full management of the property we provide options where Dwelling Place Properties, LLC. can handle specific functions such as Financial Service, Maintenance Services etc. We welcome the opportunity to work with new real estate investors, family owned buildings, community associations, private equity companies, and Real Estate Investment Trusts.

We specialize in turning around mismanaged properties and making them profitable. 

Contact Dwelling Place Properties, LLC. today for a free consultation.  

Why Use a Professional Property Manager?

A Professional Property Manager can make owning and profiting from an investment property a hassle-free experience.